Intellectual Property Policy

At Pekosa, we are committed to respecting the intellectual property rights of third parties and have implemented a strict zero-tolerance policy against counterfeit products and intellectual property infringements. We routinely review the listings on our website to prevent any potential violations. Should a listing be found to violate Pekosa’s policy, it will be promptly removed.

Despite our diligent efforts to prevent the sale of infringing products, the large number of products, providers, and sellers on our platform means that some infringements may not be immediately detected. Therefore, we strongly encourage our customers and intellectual property rights holders to collaborate with us in identifying and addressing such issues. If you believe your intellectual property rights have been infringed, we urge you to notify us and follow our complaint procedure detailed below.

1. Eligible Complaints

Complaints eligible for review include:

  • Trademark Infringement: Unauthorized use of an identical or similar trademark on goods that are identical or similar to those for which the trademark is registered.
  • Patent Infringement: Unauthorized use of another’s granted Design Patent or Utility Patent.
  • Copyright Infringement: Unauthorized use of content, photos, or other copyrighted works, including books, CDs, software, etc.
  • Other Violations: Any other activities that violate local intellectual property laws.

2. Complaint Procedure

To file a complaint, please contact us via email at pekosasupport@pekosa.com.

Include all relevant documentation proving your ownership of the intellectual property in question. This will help us address the issue as quickly as possible. Upon receiving your notice, we will conduct an internal investigation, and if your complaint is validated, we will take appropriate action against the alleged infringing listing(s).

3. Actions We May Take Against Infringing Listings

Based on the findings of our investigation, we may take the following actions:

  • Removal of Listings: The alleged infringing listing(s) will be removed from our website.
  • Notification to Providers: We will notify the relevant provider or supplier about your complaint and share your information with them to help resolve the issue.
  • Penalties for Infringing Suppliers: We may revoke selling privileges, withhold funds, and destroy infringing inventory in our possession if the infringement is proven or upheld by a court.
  • Account Termination: We may terminate the user account of the infringing supplier after three (3) willful infringements. In extreme cases, such as when a lawsuit is filed against Pekosa due to the supplier’s infringing activities, or when required by judicial, enforcement, or administrative authorities, immediate account termination may occur.

All infringement cases will be recorded and kept on file for one (1) year from the date any penalty is imposed.